TERMS OF SERVICE

1. Acceptance of Terms

By accessing or using the Smash Factor LLC website (www.smashfactorlounge.com) and its services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

Smash Factor LLC provides virtual golf simulation experiences, lounge services, event hosting, and related offerings at our physical location and through our online booking platform. Our services include simulator rentals, memberships, lessons, tournaments, and private event bookings.

3. User Accounts

To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.

4. Booking and Payment

All bookings made through our website are subject to availability. Prices for our services are listed on the website and may change at any time without prior notice. Payment is required at the time of booking unless otherwise specified. We accept major credit cards and other payment methods as indicated on our website.

5. Cancellation and Refund Policy

Cancellations must be made in accordance with our cancellation policy as displayed at the time of booking. Refunds, if applicable, will be processed to the original payment method. Smash Factor LLC reserves the right to cancel or reschedule bookings due to unforeseen circumstances, in which case a full refund or credit will be provided.

6. Messaging and Communications Consent

By providing your phone number and opting in through our website forms, you consent to receive text messages from Smash Factor LLC. There are two types of messaging you may opt in to:

  • Marketing Messages: Promotional offers, discounts, event announcements, and other marketing communications. Message frequency may vary. You can opt out at any time by replying STOP to any marketing message.
  • Non-Marketing (Transactional) Messages: Booking confirmations, appointment reminders, account notifications, and other service-related communications. You can opt out at any time by replying STOP to any transactional message.

Message and data rates may apply. Consent to receive messages is not a condition of purchase. For help, reply HELP or contact us at info@smashfactorlounge.com or call (909) 270-3628.

7. Privacy

Your use of our website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to the practices described in the Privacy Policy.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Smash Factor LLC or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

9. User Conduct

You agree not to use our website or services for any unlawful purpose or in a manner that could damage, disable, or impair our services. You agree not to attempt to gain unauthorized access to any part of the website, other accounts, or any systems or networks connected to the website.

10. Limitation of Liability

Smash Factor LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. Our total liability for any claim arising from these Terms shall not exceed the amount paid by you to Smash Factor LLC for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Smash Factor LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your use of our website or services or your violation of these Terms.

12. Modifications to Terms

Smash Factor LLC reserves the right to modify these Terms at any time. Changes will be effective when posted on this page. Your continued use of the website following the posting of changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in San Bernardino County, California.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: info@smashfactorlounge.com

Telephone Number:(909) 270-3628

Mailing Address:Smash Factor LLC
3930 Grand Avenue Chino, California 91710